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Terms & Conditions

  • By using our services, you agree to these Terms and Conditions (Identified by “Terms“, “Conditions” or “Regulations” at times ). We may make necessary updates to these terms, so you should visit this web page on frequent basis to review these Terms and Conditions, because they are important to you. Tech Hub is sometimes referred to in these Terms using the terms “us”, “we”, “our” and similar terms.
  • You acknowledge and agree that we shall have the right to decline or remove any project, work and/or user if the provided content violates the regulations or otherwise is offensive, illegal, manipulative, derogatory, incites religious, racial or ethnic hatred, or is violation of human rights. Activities, either illegal or that fall in one of the above mentioned categories will be reported to the concerned authorities. You acknowledge and agree that we may access, reserve, and release your account information and content if required to do so for lawful purposes that such access preservation or disclosure is reasonably necessary to.
  • General Services Agreement

  • Tech Hub is a software development company established with the purpose to provide small and large-scale businesses with website and mobile application development Solutions and Services. We are available online through different channels like our website, social media accounts and pages, email and phone. We process the queries received from any source in different steps. First, we analyze the requirements and chat with the client on email to get the complete concept he is having in his mind. Second, we discuss it with our team of professional and experience developers and make an ideal proposal for the client containing project timeframe and cost and other relevant information. Once assigned then the development process starts and through all these steps, one of our professional representatives keeps in contact with you conveying updates and other information regarding your order or query.
  • 100% Satisfaction Guaranteed

  • Customer satisfaction is our principal objective, we provide up to 3 revisions for the website or application to ensure you get exactly what you were looking for.
  • We aim at exceeding your expectations, and to accomplish it, we offer 6 months free maintenance (applicable with conditions) and keep on connected with you after deployment catering all the technical issues falling in the free maintenance criteria.
  • Our smooth process of production and transparent communication makes it a great experience of working together on a project.
  • Maintenance Policy

  • We offer 6 months of free maintenance on website development and mobile application development projects.
  • Maintenance is only applicable to the projects made by us.
  • Offer is automatically subscribed at the time of confirmation.
  • Maintenance period starts after the final delivery of the project.
  • In this period we are responsible and liable to fix any bugs that occur in our code, please note that we won’t be doing updates and adding new modules or features to the app or website in the free maintenance. Also refer that your maintenance expires if you hire some other company or developer to make changes to the app or website, since the code is beyond our responsibility then.
  • Delivery Policy

  • Initial proposal will be sent to the client within 24 hours of query.
  • The project timeline based on the requirements will be set with mutual consent of the client and the company on the time of confirmation and will also be mentioned in the contract to eliminate any kind of miscommunication.
  • Tech Hub is liable to deliver the project within the proposed timeframe, please note that any kind of delay from the client, be it milestone payment or design approval or any other, will not be included in project days.
  • In case of urgent order, contact our customer support team.
  • Tech Hub, in any way, is not responsible for failing to meet the imposed deadline of the client which is not pre-approved by both the parties in written.
  • Record Maintenance

  • Tech Hub keeps the records of all the code files and builds sent on different intervals to the client to be provided with backups in case of misplacing the data.
  • Customer Support

  • Our customer support is present 24/7 to answer all of your concerns and queries, our team will answer your concerns anytime and every time.
  • Communication Policy

  • Tech Hub will not be responsible for any communication done via any other platform than “….@thetechub.us” or any numbers not provided by us or given on our official website.
  • We are not responsible for any damages caused due to other contact details not provided by us.
  • We take full responsibility of all the information provided through our official domains.